PRIVACY POLICY

PCOS to Pregnancy Protocol

Effective Date: 7/23/2025

Last Updated: 7/23/2025


OVERVIEW

Dr. Steven Palter and his team ("we," "us," "our") respect your privacy. This Privacy Policy explains how we collect, use, and protect your information when you participate in the PCOS to Pregnancy Protocol ("Program") or visit our website.

By using our services, you agree to this Privacy Policy.

INFORMATION WE COLLECT

What You Give Us

  • Contact Info: Name, email, phone, address

  • Payment Info: Billing details (processed securely by third parties)

  • Health Info: PCOS symptoms, health history, goals (voluntary)

  • Program Data: Assessment responses, progress tracking, session participation


What We Collect Automatically

  • Website Usage: Pages visited, time spent, clicks

  • Technical Data: IP address, device type, browser information

  • Cookies: Small files that help our website work and improve your experience


HOW WE USE YOUR INFORMATION

We use your information to:

  • ✅ Deliver the Program content and support

  • ✅ Process payments and manage your account

  • ✅ Send Program updates and respond to questions

  • ✅ Improve our services and website

  • ✅ Ensure security and prevent fraud

  • ✅ Comply with legal requirements

We do NOT sell your personal information.


HEALTH INFORMATION PROTECTION

Your health information receives special protection:

  • Voluntary Only: You choose what health information to share

  • Secure Storage: Encrypted and access-restricted

  • Limited Use: Only used for Program purposes

  • No Selling: Never sold or shared for marketing

Note: While we protect your health information carefully, this Program may not be subject to HIPAA as we are not a traditional healthcare provider.


SHARING YOUR INFORMATION

We only share your information with:

Service Providers (who help us deliver the Program):

  • Payment processors

  • Website hosting and email services

  • Video platform providers (for live sessions)


Legal Requirements:

  • When required by law or to protect rights and safety


With Your Permission:

  • Only when you specifically authorize sharing


YOUR PRIVACY RIGHTS

California Residents (CCPA/CPRA)

You can:

  • Know what information we have about you

  • Delete your personal information

  • Correct inaccurate information

  • Opt out of information sharing

  • Not be discriminated against for exercising these rights


All Users

You can:

  • Access your personal information

  • Update your account details

  • Opt out of marketing emails

  • Delete your account and data

To exercise your rights: Email [email protected]


COOKIES & TRACKING

What Cookies We Use

  • Essential: Required for website functionality

  • Analytics: Help us improve the website (Google Analytics)

  • Preferences: Remember your settings and choices


Your Cookie Choices

  • Browser Settings: Block or delete cookies anytime

  • Do Not Track: We honor Global Privacy Control (GPC) signals

Disabling essential cookies may affect website functionality.


DATA SECURITY

We protect your information with:

  • 🔒 Encryption for data transmission and storage

  • 🔐 Secure servers and limited access controls

  • 🛡️ Regular security assessments and updates

  • 📋 Employee privacy training and confidentiality agreements

While we use strong security measures, no system is 100% secure.


CHILDREN'S PRIVACY

This Program is for adults 18+. We don't knowingly collect information from children under 13. If you're 13-17, parental consent may be required and enhanced protections apply.


INTERNATIONAL USERS

If you're outside the US, your information may be transferred to and processed in the United States. By using our services, you consent to this transfer.

For EU Users: You have additional rights under GDPR, including data portability and the right to object to processing. Contact us to exercise these rights.


CONTACT US

Questions about privacy?


To exercise privacy rights or opt out of data sharing:


UPDATES

We may update this policy occasionally. We'll notify you of material changes by email or website notice. Continued use means you accept the updates.


Questions? We're here to help. Contact us at [email protected].

Copyright © Gold Coast IVF | All Rights Reserved 2025 | Privacy Policy | Terms & Conditions

This is health, wellness, fitness and nutritional information and is designed for educational purposes only. You should not rely on this information as a substitute for, nor does it replace, professional medical advice, diagnosis, or treatment. If you have any concerns or questions about your health, you should always consult with a physician or other health-care professional. Nothing stated here is intended to be, and must not be taken to be, the practice of medical or counseling care. The practice of medicine and counseling includes, without limitation, psychiatry, psychology, psychotherapy, or providing health care treatment, instructions, diagnosis, prognosis or advice, including for PCOS and infertility. Your reliance on any information on any website or online presence is completely and solely at your own risk. We make no express or implied representation or warranty, and we do not assume any risk or legal liability for the quality, comprehensiveness, timeliness, or accuracy of the services. We reserve the right to change, withdraw, discontinue, or make unavailable the materials and services we provide, with or without notice and at our sole discretion. Your own results may vary significantly and many factors including but not limited to personal effort, your personal circumstances, your overall physical condition and other circumstances can and will affect the success of your results. Any examples, illustrations, interviews or testimonials, whether on social media or on this site, cannot and do not include a guarantee that you will achieve a similar level of success or results.